Privacy Policy

1. Information We Collect

We collect information you provide directly when you use our contact form, call us, or send us an email. This may include:

• Your name and contact information (phone number, email address)
• Your property address or service location
• Details about your project or service request
• Any other information you voluntarily include in a message to us

We also collect certain technical data automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on the site. This data is collected through standard server logs and third-party analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule estimates or service appointments
• Provide the services you request
• Send you information relevant to your project or service, such as follow-up quotes
• Improve our website and understand how visitors use it
• Comply with applicable legal obligations

We do not sell your personal information to third parties. We do not use your information for unsolicited marketing without your consent.

3. Cookies and Analytics

Our website may use cookies - small text files stored on your device - to improve your experience and help us understand how the site is used. We use third-party analytics tools (such as Google Analytics or Vercel Analytics) that collect anonymized data about page views and visitor behavior. These tools may set their own cookies. You can disable cookies in your browser settings, though some features of the site may not function as expected if you do.

4. Third-Party Services

Our contact form is powered by Tally (tally.so), a third-party form service. When you submit a form, your data is processed by Tally in accordance with their own privacy policy. We encourage you to review Tally's privacy policy at tally.so if you have questions about how they handle form submissions. We do not share your information with any other third parties except as required to deliver our services or comply with the law.

5. Data Retention

We retain contact and project information for as long as it is reasonably needed to serve you, maintain business records, and comply with applicable laws. If you would like us to delete the personal information we hold about you, contact us using the details in Section 8 and we will respond within a reasonable timeframe.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any marketing communications

To exercise any of these rights, contact us directly at the email address listed below.

7. Security

We take reasonable steps to protect the information you share with us, including using secure hosting infrastructure and limiting access to your data to personnel who need it to do their jobs. No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your rights regarding your personal information, contact us at:

9. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.